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During the festive period, our operating hours will change slightly. Our volunteers and staff deserve a well-earned break after a year of supporting the people of Liverpool, so we're running at a reduced capacity from Monday 22nd December - Friday 2nd January. Please note: we will be offering telephone advice only during this time. For advice on issues such as debt, welfare benefits, housing, energy, discrimination, and family matters - we're here to provide you with free, co

Citizens Advice Liverpool is pleased to announce our move to Liverpool Innovation Park from January 2026. Developed over the last five years, the move to a central office to deliver telephone services, combined with face to face provisions remaining at outreach locations across the city, means the previous staff office bases in Belle Vale, Garston and Wavertree can now close. Liverpool Innovation Park, Edge Lane: the location of Citizen Advice Liverpool's new head office Thi

Citizens Advice Liverpool, the city’s largest advice charity, has announced plans to relocate to new premises as funding for face-to-face...

Citizens Advice Liverpool has won the Tackling Health Inequalities Award at the North West Coast Research and Innovation Awards for 2025....

For many, Christmas is 'the most wonderful time of the year', as many services close or reduce their opening hours to allow their staff...

Changes to the Winter Fuel Payment criteria were announced earlier this year, meaning only those on Pension Credit would now receive the...