Citizens Advice Liverpool is Liverpool’s leading provider of advice and advocacy services. We are a local, independent charity and our services are free, confidential and impartial.
Our General Advice team is only a phone call away and ready to support you 7 days a week. We also have a number of specialist teams who can provide advice and help for more complex cases. We take a holistic approach to providing advice, and can help you with several issues at a time if necessary.
Citizens Advice Liverpool has four permanent offices and more than 30 outreach locations across the city. Our offices are currently open by appointment only due to COVID-19 restrictions, however we are continuing to provide help online and over the phone.
We are here for everyone, whatever the problem.
If you cannot see a way forward, get advice today.
Our specially-trained staff can advise on the big issues affecting you and your wellbeing, including:
Debt and Money Advice
EU Settlement Scheme Advice
Help to Claim (Universal Credit) Advice
LGBTQ+ Hate Crime Advice
Our charity was established at the beginning of WWII as a service for Liverpool families in need, and we continue to help thousands of people each year.
We are a member of the national Citizens Advice network, which provides the extensive information system we use to advise clients.
We influence local and national policymakers – to make change happen in Liverpool and beyond.