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Telephone Advice 

Our friendly General Advice team can provide you with practical advice on a range of issues like work and benefits, housing, family and immigration.

All advice given is free, independent, confidential and impartial.

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Calls to our freephone number will not be charged.

Our General Advice team can also refer you to our specialist teams if your issue is more complex. Visit Our Services to find out more about the specialist advice we offer. 

We can translate your call - ask your adviser about Language Line. 

Lines are open: 

Monday 

Tuesday

Wednesday

Thursday

Friday

Saturday

9am - 6pm​

9am - 6pm​

9am - 6pm​

9am - 6pm​

9am - 6pm​

10am - 4pm