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Help to Claim Universal Credit

Our Help to Claim team can support you in the early stages of your Universal Credit claim, from the application through to your first payment.

Universal Credit  is a benefit you can claim if you are of working age and on a low income or unemployed. It might be worth claiming Universal Credit if you are struggling to pay the bills, have recently lost your job, have a disability/are too ill to work, or you are caring for someone. 

Our Help to Claim team can support you in the early stages of your Universal Credit claim, from the application through to your first payment.

 

This includes: 

  • checking if Universal Credit is the right benefit to claim (and its impact on other benefits) 

  • assistance with completing the claim 

  • checking the impact of immigration status on your claim 

  • advising on support available while you wait for your first payment 

  • helping you to prepare for Jobcentre appointments  

  • checking your first payment is correct  

  • advice on how to challenge incorrect first payments. 
     

Our advice is free, confidential and impartial - get advice today.

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Our Help to Claim team has advised over

people across Merseyside

10,000

£6,000

Maximising our clients' annual income by up to

Per annum

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Arek's Story

Arek came to Citizens Advice Liverpool for Help to Claim Universal Credit

 

Read more about how Arek was assisted in making his claim with the help of an interpreter.

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Elisa's Story

Elisa came to Citizens Advice Liverpool for Help to Claim Universal Credit

 

Read more about Elisa's entitlement to Universal Credit.