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How do I report a LGBTQ+ hate crime?

Updated: Feb 23, 2022

Citizens Advice Liverpool share information about how to report a hate crime this LGBTQ+ History Month.

With high profile cases of homophobic and transphobic hate crime in Liverpool in the media last year, Citizens Advice Liverpool’s LGBTQ+ Hate Crime Victim Support service, in partnership with CitySafe, has developed a series of informational videos.

The first focusses on what to do if you or someone you know is a victim of a hate crime that is motivated by their actual or perceived sexual orientation or gender identity.

You can watch the video here:

Being a victim of a hate crime can be a scary and traumatic time, so what can you do?

Firstly, if you or anyone else is in immediate danger, always call 999.

You can still make a report after an incident has happened, and anyone can report a hate crime, including witnesses. You can do this anonymously too.

Contact StopHateUK, who are available 24/7 at or by calling 0800 138 1625.

Reporting hate crime can not only help you access vital support from Citizens Advice Liverpool but also can help us to influence change to create safer public spaces across Merseyside.

Citizens Advice Liverpool has a dedicated victim support service for those affected by LGBTQ+ hate crime. Our support worker can help you through what can be a very chaotic time, offering holistic support, like:

  • Support through reporting the incident

  • Liaising with organisations on your behalf

  • Accessing specialist services like counselling

  • Practical Citizens Advice support in areas like debt, employment, benefits and housing

  • Social support such as activities and groups in your area

Our priority is to ensure your voice is heard. You have a right to be you.

We stand with our partners City Safe in saying that there is #NoPlaceForHate in Merseyside.

Video credits: Design by Leo Welton / Animated by Martin Shannon-Smith Music & Sound by Max Weatherstone Voice over by Benjamina Albanese

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