Volunteer Stories

Hear first hand from our volunteers about how volunteering for Citizens Advice Liverpool has impacted them. From finding employment to improving mental wellbeing, find out why volunteering with us could be the perfect fit for you.  

Toutbon's volunteer journey

Hear from Toutbon as he talks through his volunteer journey. Toutbon arrived newly in Liverpool and was unable to work due to his application for asylum. He saw a sign advertising volunteering at Citizens Advice Liverpool and started volunteering on reception in the Wavertree office. Of his volunteer journey, Toutbon said,

"I didn't make friends, I made family". 

Watch the video to find out more from Toutbon. 

Mollie's student experience

Hear from Mollie as she describes how volunteering for Citizens Advice Liverpool as an adviser has helped her in job applications and interviews. From working as part of a team to speaking directly with clients, the employability skills Mollie gained while volunteering with us impressed employers at an assessment day with a law firm.

Find out why Mollie thinks "this is one of the best [voluntary] roles you can take on" by watching this video.