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EU Settlement Scheme

Citizens Advice Liverpool has a dedicated support team to advise you on how you and your family can stay in the UK, and your rights after Brexit, if you are from the EU, Switzerland, Norway, Iceland or Liechtenstein. 

The information below is aimed at those who arrived in the UK
before 31 December 2020 – and their close family members.  


A new Immigration system came into place in the UK on 1 January 2021.

If you came to the UK after this date, and are not sure what this means for you, then give us a call. 

If you are from the EU, EEA* or Switzerland, you and your family might be able to apply to the EU Settlement Scheme to continue living in the UK. 

The deadline for most people to apply for pre-settled or settled status through the EU Settlement Scheme was 30 June 2021.

You may still be able to apply if you are in one of these situations: 

  • you started living in the UK by 31 December 2020 and you need to make a late application; 

  • your family member has pre-settled or settled status and you wish to join them in the UK. 

We would encourage you to apply to the EU Settlement Scheme as soon as possible. Contact us now to begin the application process to the EU Settlement Scheme.

We can use translation services on your call.

Ask your adviser about Language Line. 


Frequently Asked Questions


I need to apply to the EU Settlement Scheme: what support can you give me? 

Our support team can help you complete your application to the EU Settlement Scheme. We will be able to help you with the following: 

  • submit a late application (e.g. if you couldn’t apply on time for practical or ‘compassionate’ reasons) 

  • submit an application for close family members living outside of the UK (if you have settled or pre-settled status) 

  • find and upload residence evidence for your application 

I’ve received my status confirmation – can you still help me? 

Yes, we can help you upgrade your settlement status from pre-settled to settled. We can also show you how to view and prove your status, e.g. to employers, landlords and educators.  

Why should I apply to the EU Settlement Scheme? 

Having ‘pre-settled status’ or ‘settled status’ under the EU Settlement Scheme will mean that you have a right to:


  • stay in the UK 

  • work 

  • study 

  • claim benefits - including the State Pension 

  • use the NHS 

  • open a bank account 

  • rent a home 

* The EEA includes EU countries and Norway, Iceland and Liechtenstein. Check which countries are in the EU and EEA (opens in a new window) 

"We could not have managed without your help"

Our dedicated, multilingual team has helped more than 2,500 people secure the immigration status they need to stay in the UK.