Do you need help to make a new Universal Credit claim?

 

At Citizens Advice Liverpool we can support you to make a new claim for Universal Credit, from opening your account to receiving your first full payment.

 

Our trained advisers can help you to:

• Set-up your Universal Credit account

• Complete your claim to-dos

• Verify your identity

• Make sure you’re providing the right evidence to the Jobcentre

• Understand what Universal Credit will mean for you.

 

If you’re not sure what help you need just get in touch and we can work out how we can support you.

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Click here to open other useful documents:

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• Applying for UC Checklist - what you need

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• Preparing for your UC Interview and verification - what you need​

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How can I contact the Help to Claim team?

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Call: Freephone 0800 144 8 444

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Email:  

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Webchat & Online self help advice: Click here to access 

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Face to Face advice: There are a number of ways to seek face to face advice across Liverpool, both via drop in and pre-booked appointment. Click on the locations below for more information.

 

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