• Leanne Campbell-Syers

Citizens Advice Liverpool thanks volunteers for making huge difference to people’s lives

Citizens Advice Liverpool is celebrating its volunteers who dedicate their time to solving people’s problems and making a difference to their lives.

Volunteers Week, which runs from 1-7 June, is themed volunteering for all and the charity wants to highlight the work of its team, which helps people in the community struggling with debt, housing, benefit and employment issues, among others.

The 120 volunteers at Citizens Advice Liverpool give up 840 hours each week and last year helped 20,000 people with 60,000 problems.

The charity’s volunteers have played a crucial role ensuring people in Liverpool get the advice and support they need to get on with their lives.

Citizens Advice offers a wide range of voluntary roles including fundraising, advisers, administrators and trustees.

Mark, had used the Citizens Advice service at various point of his life so when he was looking for volunteer work he thought it was a natural choice. He said:

“I’ve got four kids and a full time job but I just continue doing it because I get a lot out of helping people. You are supported both personally, professionally and you can do courses all day everyday whatever you are interested in”

Heather Brent, Chief Officer at Citizens Advice Liverpool said:

“Our volunteers make a huge difference to people’s lives. They give up their free time to help people in their community, who may be going through problems, to get back on their feet. Volunteering is for everybody and it brings its own rewards. It’s a great way to meet people and learn skills. If you’d like to help people in your area and can spare a few hours, we’d love to hear from you.”

Nationally, 23,000 Citizens Advice volunteers help provide support in 2,900 locations across England and Wales - helping 2.7 million people every year.

Thanks to the contribution volunteers play in local Citizens Advice, 2 out of every 3 clients have their problem solved and 4 out of 5 say the advice received improved their lives.

If you’re interested in finding out more about volunteering with Citizens Advice Liverpool contact Pat Breslin at

#VolunteersWeek #Volunteering #VolunteersWeek2018

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