January 10, 2020

Telephone Adviser

1 x  Full Time Post (Fixed Term Contract for 9 Months)

Hours: 35 hours per week between 9:00 am to 5:00 pm

Salary:  £21, 000 per annum (or £18, 000 for a trainee role)

Citizens Advice Liverpool have an exciting opportunity for an individual to join our expanding telephone advice team.  

 

The successful candidate will provide generalist advice in a wide range of enquiry areas such as benefits, housing and employment. You will provide telephone advice from 9am – 5pm Monday – Friday and work with the on-site supervisor to support a team of volunteers.  

 

You will have excellent communication skills, be confident, motivated and willing to try new things. We’re not looking for the finished article, if you have the right attitude then we can help to develop your skills. 

Closing Date 3rd February 2020 12 noon. 

Interviews: Week cm 10th February 2020

For full information about the role, click on the following links to download:

Recruitment Pack

Application and Monitoring Form

January 10, 2020

Advice Service Supervisor

1 x  Part Time Post


Hours:  17.5 hrs per week
Salary:  £24,000 per annum (£12 000 pro rata)

Citizens Advice Liverpool is looking to appoint a part time Advice Service Supervisor. The successful candidate will be well organised and self-motivated with excellent communication skills and able to provide support and assistance to new and existing volunteers on the General Advice Unit ensuring a high delivery of Quality of Advice Service.

They will have experience or knowledge of the advice sector and have an understanding of the importance of support, development and motivation.

Closing date: 3rd February 2020 12noon

Interviews: Week cm 10th February 2020

 

For full information about the role, click on the following links to download:

 

Job Pack, including Job Description and Person Specification

Application Form

January 14, 2020

Human Resources Manager

​1 x  Full Time Post

 
Hours: 35 hours per week
Salary: £27, 000 - 30,000

Following the recent mergers of organisations we are looking to combine the Human Resources function of Citizens Advice Liverpool. Reporting to the Business Support Manager the role holder will be responsible for supporting the organisation on a range of Human Resources activity.

 

Responsible for all Human Resources support within Citizens Advice Liverpool, the successful

post holder will draw on the skills and experience to support & assist management with all HR related matters, including strategic HR projects and development.

Full information relating to the role of Human Resources Manager here at Citizens Advice Liverpool, including the Job Description and Person Specification, may be found in the recruitment pack, linked below.

Closing date: 3rd February 2020 12noon

Interviews: Week cm 10th February 2020

 

For full information about the role, click on the following links to download:

Recruitment Pack

Application and Monitoring Form

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All rights reserved.

Registered charity number: 1169879

Company limited by guarantee
Registered number: 10286899 England

Authorised and Regulated by Financial Conduct Authority:

Citizens Advice Liverpool Limited: FRN-776447

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