Being a Trustee

What our local Citizens Advice trustees do


Because every local Citizens Advice is a registered charity, each has its own board of trustees.


All local Citizens Advice trustee boards welcome people of all ages, backgrounds and experience who are passionate about advice services and can bring innovative ideas, their unique perspective and good judgement.


Most trustee boards meet in the evenings, which allows you to fit volunteering around a full time job or study.


As a trustee you would:


  • shape strategy and give direction to the local Citizens Advice

  • act as employer for paid staff

  • manage the local Citizen Advice finances

  • ensure the local Citizens Advice complies with the law

  • be responsible for upkeep of the local Citizens Advice's premises, insurance and equipment.


Some trustee roles, for example Chair, Treasurer or Company Secretary require specific skills and experience.  Local Citizens Advice trustee boards are particularly keen to hear from people who have business, legal, funding, income generation, charity governance or advice sector experience.  


Trustees are voluntary and unpaid, but out of pocket expenses can be claimed. The role is rewarding and interesting, whether you want to give something back to your local community, use your skills, or gain knowledge and experience of the voluntary sector to develop your career.

"The Citizens Advice service challenges the social issues I feel passionate about. As a trustee I can help redress the imbalance of injustice"

Azad, Citizens Advice trustee